Introduction: Discover what your team is really searching for
Every organization strives to empower its people with the right information at the right time. But how do you know what your team is actually looking for? What questions are going unanswered? What topics are generating the most curiosity?
Punditas AI’s Hot Topics feature, embedded within the Knowledge Needs module, solves this visibility challenge by shining a light on the real-time search behaviors of users across your organization. From frequently searched phrases to topic trends over time, this tool unlocks a whole new way to align training, content, and support with your team’s actual needs.
Why it matters: The challenge of the unknown
Whether you’re leading a small team or managing a global workforce, one of the biggest challenges is anticipating knowledge gaps. Traditional feedback mechanisms and surveys often fall short—they rely on users to know and articulate what they don’t understand.
Hot Topics eliminates the guesswork. By tracking and presenting the most common search queries across your organization, it becomes clear what information is in demand. It’s like reading the mind of your workforce, but through data.
What the hot topics feature delivers
- Top 10 search strings & topics
- See exactly which search terms, phrases, and knowledge areas your users are actively looking for.
- Search trends with total counts
- View search frequencies for each topic—like “Geometry Pattern” with 120 searches—making it easy to identify hot spots of interest.
- Custom time filters
- Enter a start and end date to visualize trends during specific periods (e.g., post-software update or after a training session).
- User-level insights
- See who is searching for what. The force-directed graph reveals patterns by user ID, helping identify learning champions or struggling users.
- Exportable data
- With one click, download all insights into Excel for deeper analysis or presentation.
- Interactive Visualizations
- A dynamic graphical representation offers a clear picture of what’s trending and how knowledge needs are evolving.
The benefits: Why your organization needs hot topics
Uncover hidden knowledge gaps
Learn what your team is searching for but not finding—so you can fill the gap with targeted content.
Drive smarter training decisions
Prioritize training programs and resource development around real user needs, not assumptions.
Encourage continuous learning
By understanding user behavior, you can nurture a learning culture that evolves with your team’s curiosity.
Make data-driven improvements
Track changes in demand over time and measure the impact of your knowledge-sharing efforts.
Bridge the gap between search and support
Turn every search query into an opportunity to improve documentation, training material, and expert support.
Your workforce is talking—are you listening?
The Hot Topics feature in Punditas AI gives administrators and leaders the visibility they need to support, educate, and empower their teams more effectively. It’s not just a list of trending keywords—it’s a strategic compass guiding you toward a smarter, more responsive organization.
Discover what your team needs. Act on what matters. Empower through insight.
Start exploring Hot Topics in Punditas AI today and transform the way your organization learns and grows.
What is Punditas AI Advisor?
Punditas AI Advisor provides real-time guidance as you work in the Creo environment. Information on “how to use” a feature in Creo or best practices for working with Creo are presented within context, removing the need to guess or search for such information. Punditas AI driven content helps you leverage Creo to create your designs faster and with confidence.
For more information about Punditas AI Advisor, visit our website at Punditas AI or contact us at contact@punditas.com
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