This article by Emily Miller, Senior Research Associate@Forrester discusses how more than half (54%) of global information workers are interrupted from their work a few times or more per month to spend time looking for or trying to get access to information, insights, and answers.
According to Emily, the problem is Old keyword-based enterprise search engines of the past are obsolete. Cognitive search is the new generation of enterprise search that uses artificial intelligence (AI) to return results that are more relevant to the user or embedded in an application issuing the search query. Continue reading this article here.
Punditas, a Big Data Company for Enterprise Software employs Cognitive Search to contextually search across disparate external and internal sources for Enterprise Software. External sources include Discussion Forums, YouTube, Vimeo, Social media sites such as Facebook, Twitter, etc. to deliver Tips, Tricks, Best Practices for working with Enterprise Software. Internal sources includes company’s internal repositories.
Punditas Advisor connects the dots between Product, Content and Context. Personalized, Contextual and Structured information significantly improves the Productivity of Enterprise Users.
Credit: Content & Images: Forrester